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Privacy Policy

How we collect, use, and protect your information across our website and services.

Last updated: February 21, 2026

Overview

Seeds of New Beginnings (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or engage with us in any capacity — including counseling sessions, intake processes, and communications.

Information We Collect

Information you provide

Through our website, intake process, and services, we may collect:

  • Name, contact information (email, phone number, address)
  • Date of birth and demographic information
  • Insurance and billing information
  • Health history, mental health assessments, and treatment-related information
  • Emergency contact information
  • Service preferences and scheduling information
  • Messages and notes you include in forms or during sessions

Information collected automatically

When you visit our website, we may automatically collect:

  • Browser type and version
  • Pages visited and time spent on pages
  • Referring website or source
  • Device and operating system information

How We Use Your Information

We use the information we collect to:

  • Provide mental health counseling, addiction recovery, and related services
  • Respond to your inquiries and contact requests
  • Schedule and manage appointments
  • Process insurance claims and billing
  • Coordinate care and referrals when appropriate
  • Improve our services and client experience
  • Comply with legal and regulatory obligations

HIPAA and Protected Health Information

As a mental health provider, we are required to comply with the Health Insurance Portability and Accountability Act (HIPAA). Your protected health information (PHI) — including clinical records, treatment plans, session notes, and diagnosis information — is handled in accordance with HIPAA regulations and applicable Georgia state laws.

You have the right to receive a Notice of Privacy Practices detailing how your PHI may be used and disclosed. A copy is available upon request at our office or by contacting us.

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With your written consent
  • For treatment, payment, and healthcare operations as permitted by HIPAA
  • With insurance companies for claims processing
  • To comply with legal obligations or court orders
  • To protect against imminent harm to yourself or others
  • To report suspected abuse of a child or vulnerable adult as required by law
  • With service providers who assist us in operating our website (subject to confidentiality agreements)

Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal and health information. Our website uses SSL encryption to secure data transmission. Clinical records are stored securely in compliance with HIPAA requirements. However, no method of electronic transmission or storage is 100% secure.

Your Rights

You have the right to:

  • Request access to the personal and health information we hold about you
  • Request correction of inaccurate information
  • Request restrictions on certain uses or disclosures of your information
  • Request an accounting of disclosures of your PHI
  • Request deletion of your personal information (subject to legal retention requirements)
  • File a complaint if you believe your privacy rights have been violated

Website Forms vs. Clinical Records

Information submitted through our website forms (contact and booking requests) is used for scheduling and communication purposes. Once you become a client, clinical and medical records are maintained separately and governed by HIPAA and applicable state laws.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page with a revised “last updated” date. For changes affecting your PHI, we will provide notice as required by HIPAA.

Contact Us

If you have questions about this Privacy Policy, please contact us: